Messaging disclosures

LenderDeskHQ Alerts SMS Terms

Effective August 12, 2026

Program summary

LenderDeskHQ Alerts is a transactional messaging program used by participating private lenders and loan administrators for operational communications related to an existing or requested business relationship.

Message types

Messages may include loan maturity or anniversary reminders, insurance and document follow-ups, servicing-status notices, appointment or workflow reminders, and responses requested by the recipient. The program does not send third-party marketing messages.

Consent

Recipients opt in by providing their mobile number and affirmative permission to the participating lender or loan administrator through that organization's documented onboarding, servicing, or communication-preference process. Consent is not a condition of obtaining a loan, product, or service.

Frequency and charges

Message frequency varies based on the applicable loan and requested communications. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt out and help

Reply STOP to any message to opt out. After opting out, you may receive one confirmation message. Reply HELP for help or contact the lender or loan administrator identified in the message. An opt-out applies to the applicable messaging program and does not cancel contractual notices that may be delivered through another permitted method.

Privacy

Mobile information, text-message opt-in data, and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. Review the complete Privacy Policy for more information.

Operator

LenderDeskHQ Alerts is operated by Giron IT Consulting, LLC in Coral Springs, Florida. Participating lenders remain responsible for the content and legal basis of their loan-related communications.